Privacy Policy

About this policy

This Privacy Policy describes how OpeRev collects, uses, and handles information relating to your use of the OpeRev public website and application. It applies to information collected through www.operev.com and app.operev.com.

This is a general public disclosure. More detailed privacy terms governing application data may be specified in customer agreements or data processing agreements available to subscribers.

Information you provide directly

When you interact with OpeRev, you may provide:

• Contact form submissions (name, company, email, message)
• Account registration details (name, work email, company)
• Billing and payment information (processed by our payment provider, not stored directly by OpeRev)
• Content and data you import or create within the application
• Communications you send to OpeRev by email or in-app

Do not submit sensitive personal information (such as government ID numbers, financial account numbers, or health information) through the public contact form.

Information collected automatically

When you visit the OpeRev website or use the application, we may automatically collect:

• Browser type, operating system, and device type
• IP address and approximate location derived from IP
• Pages visited, links clicked, and session duration
• Referrer URLs and UTM campaign parameters
• Application usage events (features accessed, workflows triggered)

This information is used to operate and improve OpeRev and to understand how the product is being used.

How we use information

Information we collect may be used to:

• Respond to inquiries and provide customer support
• Operate and deliver the OpeRev application and features
• Manage accounts, billing, and subscriptions
• Improve product functionality and user experience
• Send product updates, notices, and service communications
• Detect, prevent, and respond to fraud, abuse, and security incidents
• Comply with applicable legal obligations

Legal basis for processing

The lawful basis for processing personal information depends on the type of data and the applicable jurisdiction. Processing may be based on contractual necessity (to provide the service you requested), legitimate interests (to operate and improve the service), compliance with legal obligations, or your consent where required.

The specific legal bases applicable to each processing activity, particularly for users in the EEA and UK, are subject to legal review and will be documented in updated privacy terms before OpeRev targets those markets commercially.

How we share information

OpeRev does not sell your personal information. We may share information with:

• Service providers who assist in delivering OpeRev (hosting, payment processing, analytics, email delivery, enrichment data). These providers are contractually required to protect your information.
• Third-party integrations you authorize, such as connecting OpeRev to a CRM or email tool.
• Legal and regulatory authorities when required by applicable law or valid legal process.
• Business transfers in connection with a merger, acquisition, or sale of assets, subject to confidentiality obligations.

Data retention

OpeRev retains information for as long as needed to fulfill the purposes described in this policy, maintain the service relationship, and comply with applicable legal obligations. Specific retention schedules for contact submissions, account data, usage logs, enrichment data, and billing records are subject to legal review and will be documented in updated terms.

After account deletion, residual data may be retained in backups for a limited period before permanent deletion.

Data security

OpeRev uses industry-standard technical and organizational measures to protect information against unauthorized access, disclosure, alteration, and loss. No system is completely secure. In the event of a data breach affecting your information, OpeRev will notify you as required by applicable law.

Your rights and choices

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or port your personal information, or to object to certain processing. To exercise rights or submit a privacy request, email hello@operev.com. OpeRev will respond within the timeframe required by applicable law.

Opt-out of marketing communications

If you receive marketing emails from OpeRev, you may opt out at any time by clicking the unsubscribe link in the email or by contacting hello@operev.com. Transactional and service-related communications are not subject to marketing opt-out.

International data transfers

OpeRev may process information in countries outside your home jurisdiction, including the United States. The legal mechanisms applicable to cross-border transfers, such as standard contractual clauses for EEA or UK users, are subject to legal review and will be documented before OpeRev commercially targets those jurisdictions.

Children's privacy

OpeRev is a business tool intended for adults. We do not knowingly collect personal information from individuals under 18. If you believe a minor has provided information to OpeRev, contact hello@operev.com and we will take steps to remove it.

Changes to this policy

OpeRev may update this Privacy Policy. The current version will be available at www.operev.com/privacy. For material changes, we will notify you by email or through the application.

Contact

For privacy questions, data subject requests, or concerns about how OpeRev handles your information, email hello@operev.com.